Privacy Policy KingBet188 – Malaysian Player Data Protection

This Privacy Policy explains how KingBet188 ("we", "Platform" or "KingBet188") collects, uses, discloses, stores and protects your personal information when you use our website, mobile app and all services provided under the KingBet188 brand.

In Malaysia, the handling of personal data is governed by the Personal Data Protection Act 2010 (PDPA). KingBet188 committed to ensuring all our data processing activities comply with applicable laws and uphold sound privacy principles. We understand that your trust is our most valuable asset — and we do not take that responsibility lightly.

This policy applies to:

• All players who have registered an account at KingBet188
• Website visitors who have not registered but are browsing our content
• Anyone who contacts the support team KingBet188
• All services provided through the KingBet188 website and app

By registering an account with KingBet188 or by continuing to use our platform after this Privacy Policy has been published, you consent to the collection and use of your personal information as described in this document.

KingBet188 collects various types of information depending on how you interact with our platform. The following are the categories of data we may collect:

a) Personal Identification Information

• Full name as stated on your Malaysian identity card (MyKad)
• Date of birth and gender
• Identity card (IC) number or passport – collected during the KYC process only
• Residential address in Malaysia
• Malaysian mobile phone number
• Active email address

b) Financial Information

• Malaysian bank account number (for withdrawal purposes only — stored in encrypted format)
• Account number or e-wallet ID (Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow)
• Deposit and withdrawal records, including amounts, dates and payment methods
• Financial transaction records within the KingBet188 platform

c) Gaming Activity Information

• Gaming history including slots, live casino, sports betting on Malaysia Super League, EPL, badminton, and e-sports
• Betting records, wins and losses
• Game preferences and account settings
• Bonuses and promotions that have been claimed

d) Technical Information

• Your device's IP address
• Device type, operating system, and web browser used
• Approximate location data based on IP address (not GPS)
• Access logs and session timestamps
• Cookie data and similar tracking technologies (see Section 6)

e) Communication Information

• Live chat conversation records with the KingBet188 support team
• Emails you send us and our responses
• Feedback and complaints you have submitted

We do not collect sensitive information such as health data, religious beliefs, or political affiliations unless you voluntarily provide it in the context of responsible gaming.

KingBet188 use the personal data collected solely for the following purposes:

We will not use your data for any purposes beyond those stated above without obtaining your fresh consent beforehand. If you do not wish to receive marketing communications from KingBet188, you may withdraw your consent at any time through your account settings or by contacting our support team.

KingBet188 does not sell, rent or trade your personal data to third parties. However, in the course of operating our platform, we may need to share certain data with the following parties:

• Payment service providers: Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, CIMB Clicks, and other FPX providers that process your financial transactions. This sharing is limited strictly to the information required to complete your payment.
• Game software providers: Companies such as Pragmatic Play, NetEnt, Microgaming, and Playtech may receive data necessary to deliver the gaming experience. They are subject to their own privacy policies, which comply with industry standards.
• Cloud and hosting service providers: To store and process data securely. All such providers are bound by strict data processing agreements with KingBet188.
• Legal authorities: kingbet188 will disclose personal data to Malaysian government or law enforcement authorities when required to do so by law or a valid court order.
• Anti-money laundering (AML) authority: In the context of compliance with financial crime prevention requirements under Malaysian law.

In all of the above data-sharing instances, KingBet188 ensure that recipients uphold equivalent data protection standards and use the data solely for permitted purposes. We do not share your data with external marketing parties or other betting platforms.

KingBet188 invests heavily in security infrastructure to protect your personal and financial data. The security measures we employ include:

• 256-bit SSL encryption: All communications between your browser or app and KingBet188's servers are encrypted using TLS 1.3 with AES 256-bit encryption — the same standard used by Malaysia's leading banks.
• Data encryption at rest: Sensitive data such as IC numbers, banking details, and passwords are encrypted at rest using strong hashing algorithms and symmetric encryption.
• Two-factor authentication (2FA): We encourage all players to enable two-factor authentication to add an extra layer of security to their KingBet188 account.
• Internal access controls: Only authorised staff have access to players' personal data. All internal access is logged and reviewed on a regular basis.
• 24/7 security monitoring: Our systems are continuously monitored to detect and prevent unauthorised access attempts, DDoS attacks and other cyber threats.
• Periodic penetration testing: KingBet188 conducts regular security assessments by independent cybersecurity experts to identify and address vulnerabilities before they can be exploited.
• Secure data backup: Player data is regularly backed up to separate secure locations to ensure service continuity in the event of a system disruption.

While we take all reasonable steps to protect your data, no digital system can guarantee absolute 100% security. We encourage you to take your own protective measures as well, such as using a strong, unique password for your KingBet188 you and do not share your login credentials with anyone.

KingBet188 uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Below are the types of cookies we use:

• Essential cookies: Required for core platform functionality, such as maintaining your login session and ensuring transaction security. These cookies cannot be disabled as the platform will not function properly without them.
• Performance cookies: Collects information on how you use the KingBet188 platform — which pages you visit most, how long you spend on each page, and any errors encountered. All such data is anonymised and used solely to improve our platform.
• Functional cookies: Remembering your preferences such as interface language, time zone and display settings to deliver a more personalised experience each time you log in to KingBet188.
• Game session cookies: Required to maintain your game state during an active session so that progress is not lost in the event of a brief connection interruption.

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the platform KingBet188. For more information on managing cookies in your Android or iOS browser, please refer to the guide in our FAQ section.

KingBet188 does not use cookies to track your activity on other websites outside of our platform.

KingBet188 retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by Malaysian law. The following are general data retention guidelines:

• Active account data: Retained for the duration your account remains active and while you are a KingBet188 member. Upon account closure, core account data will be kept for the period required by law.
• Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysian accounting requirements and anti-money laundering legislation. This is a legal obligation we are unable to waive.
• KYC records (identity verification documents): Retained for a minimum of 5 years after account closure or the date of the last transaction, whichever is later, in accordance with legal requirements.
• Support communication records: Retained for 2 years for quality control and dispute resolution purposes.
• Technical log data: Retained for 90 days for security and technical debugging purposes.
• Marketing data (with consent): Retained until you withdraw your consent to receive marketing communications from KingBet188.

Once the retention period has expired or the data is no longer required, KingBet188 will delete or anonymise that data securely and irreversibly.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and sound privacy principles, you have the following rights regarding your personal data held by KingBet188:

KingBet188 is a gambling platform restricted to individuals aged 18 and above. We do not knowingly collect, store or process any personal data from individuals under the age of 18.

All account applicants are required to confirm that they are at least 18 years of age at the point of registration. Our KYC process is designed to verify this. Should we discover that data belonging to a minor has been collected without our knowledge, we will:

• Close the account immediately
• Delete all personal data associated with the account as promptly as possible
• Return any remaining funds in the account to their original source where identifiable
• Prevent the applicant from re-registering until they reach the eligible age

If you become aware that someone under the age of 18 has registered an account at KingBet188, please notify us immediately at support@kingbet188.best.

KingBet188 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our privacy practices, new legal requirements or developments in our services.

When we make significant changes to this Privacy Policy, we will:

• Updating the "Last Updated" date at the top of this page
• Sending notifications to all registered members via email or in-platform notifications
• For significant changes, we may ask for your consent again before continuing to process your data

We encourage you to review this Privacy Policy page periodically to stay informed of any changes. Continued use of the KingBet188 after changes are published will be considered acceptance of the updated Privacy Policy.

If you disagree with any changes to this Privacy Policy, you have the right to close your KingBet188 account and request deletion of your personal data in accordance with the procedure set out in Section 8.

If you have any questions, concerns, or requests regarding this Privacy Policy or how KingBet188 handling your personal data, please contact us through the following channels:

• Privacy Email: support@kingbet188.best – put "PRIVACY ENQUIRY" in the subject line of your email
• Live Chat: Available 24/7 within the KingBet188 platform — please indicate that your enquiry relates to data privacy
• Response time: We aim to respond to all privacy enquiries within 5 business days

If you are dissatisfied with how we handle your privacy enquiry or complaint, you have the right to escalate the matter to the Department of Personal Data Protection (JPDP) Malaysia, the authority responsible for enforcing the Personal Data Protection Act 2010.